To what extent do we have to master customer information, and how can we category email list let users have an "exceeding expectation" experience in this process? To give a simple example, when a sales classmate transfers a customer to a customer success classmate, at least the customer success classmate is not allowed to ask the question that the customer has already answered. Instead of asking past questions, you can give your customers better solutions category email list and anticipate any unmentioned needs of your products or services. And that’s what customer portraiture is all about.
What we may have considered before is how to help category email list sales students better find sales opportunities through customer portraits. In fact, not only that, customer portraits can also help us better serve customers. If a customer is successful, students are only responsible for financial industry customers. Product implementation, through the portrait, he can help customers use the product faster and better, and then continue to contact new financial customers, and category email list record important information and needs of customers,
And can continuously improve the portrait of customers, and then category email list serve more customers. Provide a variety of "exceeding expectations" services, and a virtuous circle is established. Of course, what kind of customer information to master and how to build a customer portrait is another topic, and each enterprise should think and explore by itself. After all, this kind of experience is not easy to obtain, but is improved by long-term accumulation category email list and iteration. 3. "Incorporate 'exceeding expectations' into products and services, and let the process work for you"